PRIVACY POLICY

Shred Video, Inc.
 Effective Date: September 20, 2024
Website: https://shredvideo.com
Contact: info@shredvideo.com

1. Introduction

Shred Video, Inc. (“Shred Video,” “we,” “us,” or “our”) provides digital media delivery services on behalf of our clients. This Privacy Policy explains how we collect, use, and protect personal information in connection with our services.

We operate in the United States, the European Union, and globally.

2. Information We Collect

We collect limited personal information necessary to deliver purchased digital media.

This may include:

  • Name
  • Mobile phone number
  • Email address
  • Order details (including client name and purchase confirmation)
  • IP address and device/browser information
  • Delivery confirmation data

We do not create or maintain customer user accounts.

3. How We Use Information

We use personal information solely to:

  • Deliver purchased digital media
  • Send transactional SMS notifications
  • Provide order-related follow-ups
  • Maintain delivery logs
  • Comply with legal obligations

We do not use personal information for marketing purposes.

4. SMS Communications

If you provide your mobile number during checkout with one of our clients, you consent to receive transactional SMS notifications related to your purchase.

Messages may include:

  • Notification that media is ready
  • Secure access links
  • Delivery confirmations
  • Limited follow-up reminders

Message frequency varies per transaction.

Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact info@shredvideo.com.

5. Legal Bases for Processing (EU/EEA Users)

For individuals in the European Union, we process personal data under the following lawful bases:

  • Performance of a contract (delivery of purchased media)
  • Legitimate interests (ensuring successful media delivery)
  • Consent (where required for SMS delivery)

6. Information Sharing

We do not sell, rent, or share personal information with third parties for marketing purposes.

We may share information only with:

  • SMS service providers (e.g., telecommunications delivery platforms)
  • Cloud hosting providers
  • Legal or regulatory authorities when required

All service providers are contractually required to protect data.

7. International Data Transfers

Because we operate globally, personal data may be transferred and processed in countries outside your residence. We implement appropriate safeguards in accordance with applicable laws, including Standard Contractual Clauses where required.

8. Data Retention

We retain personal information only as long as necessary to:

  • Complete media delivery
  • Provide limited follow-up notifications
  • Comply with legal requirements

After this period, personal information is deleted or anonymized.

9. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of personal data
  • Restriction or objection to processing
  • Data portability

To exercise these rights, contact: info@shredvideo.com

10. California Privacy Rights

California residents may request information about the categories of personal information collected and request deletion under applicable law.

We do not sell personal information.

11. Data Security

We implement administrative, technical, and physical safeguards to protect personal information.

12. Updates

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.